Privacy
PRIVACY AND SECURITY POLICY
The information you have entered to become a member of www.bioterraorganics.com shall not be disclosed to any third-party company or person by TERRA ORGANİK TARIM KOZMETİK SAN. TİC. A.Ş.
Our online store may transmit campaign information, information about new products and promotional information to its customers and members from time to time. Our members can make all kinds of choices about whether they want to receive such information while becoming a member, and then they can also change and update this choice they have made in the account information section after logging in.
Since our system is web-based, data called ‘‘cookies’’ are transmitted to the web browsers of users so that users can be easily recognized and data security can be confirmed rapidly. These cookies, which are stored on the computers of the customers, are updated at regular intervals to achieve a highly efficient system performance.
All the information you have entered while becoming a member can only be accessed and changed by you. As long as you keep your member login information confidential in a secure manner, it is not possible for others to have access to and change any information about you. For this purpose, during membership transactions, transactions are carried out within the 128-bit SSL security domain, which is an international encryption standard that cannot be breached.
Our Company takes the necessary precautions to ensure protection against risks such as unauthorized access to your personal data or loss, misuse, disclosure, alteration or destruction of such information.
Our Company hereby undertakes to keep your personal data confidential, to take all necessary technical and administrative precautions and to show due diligence to maintain confidentiality and security. In the event that personal data is damaged or captured by third parties as a result of hacker attacks against the Website and Company systems in spite of taking the necessary precautions, our Company shall promptly notify you and the Personal Data Protection Authority about this situation.
CREDIT CARD SECURITY
Our company gives priority to the security of credit card holders who purchase goods from our shopping website: www.bioterraorganics.com Your credit card information is not stored in our system under any circumstances.
When you enter the credit card transactions process, there are two important aspects you need to pay attention to in order to know whether you are on a secure site or not. The first is a key or lock icon that appears on the bottom line of your browser. This icon indicates that you are on a secure website and on sites with this icon, all your information is encrypted and protected. This information can only be used in connection with the sales transaction process and in accordance with your instructions. The information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol by COMODO independently of our shopping sites and transmitted to the relevant bank for interrogation. Once it is confirmed by the bank system that the card is operational, shopping process is allowed to continue. As no information about the card can be displayed and recorded by us, third parties are completely prevented from intercepting this information by any means.
The authenticity of the payment/billing/delivery address information of the orders placed with a credit card online is audited by our company against Credit Card Fraud. Therefore, the accuracy of the financial and address/telephone information of customers who place an order for the first time on our shopping sites shall first be verified in order for their orders to reach the supply and delivery stage. When necessary, the credit card holder customer or the relevant bank is contacted to check and verify this information.
Internet shopping sites where information line or customer service is available and clear address and telephone information is provided are more widely preferred in the present day. By this means, customers can get detailed information about all the issues they have in mind and receive more accurate information about the reliability of the company that renders online shopping services.
Note: We recommend that you pay attention whether the open address and telephone number of the company is provided on the internet shopping sites. If you are going to purchase a product online, make a note of all the phone/address information of the company you are buying the product from before you shop. If you have any doubt, please confirm the accuracy of the information by calling the company at the number provided before shopping.
E-MAIL SECURITY
Never include your credit card number or passwords in any e-mails you send to the Customer Service of our Website regarding any of your orders. The information contained in e-mails may be accessible by third parties. For this reason, under no circumstances can our company guarantee the security of the information transmitted in your e-mails.